Privacy Policy

Introduction

Welcome to aurark.com, operated under the brand name Aurark ("we," "us," or "our"). We are committed to protecting your privacy and providing a safe, secure online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website.

By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our Website:

Personal Information

• Contact information (name, email address, phone number)
• Billing and payment information (if you make a purchase)
• Shipping address (if you make a purchase) • Account login credentials

Non-Personal Information

• Information automatically collected through cookies and similar technologies (IP address, browser type, device information)
• Usage data, such as pages you visit, time and date of visits, and your interaction with the Website

How We Use Your Information

We may use the information we collect for the following purposes:

Providing Services

• Fulfill your orders and provide customer support • Personalize your experience on our Website • Process payments and manage your account

Communication

• Respond to your inquiries and requests
• Send important updates and promotional materials (with your consent)
• Notify you of changes to our services and this Privacy Policy

Analytics and Improvement

• Analyze and improve our Website's performance and functionality
• Monitor usage patterns and trends
• Prevent fraud and enhance security

Disclosure of Information

We may share your information in the following circumstances:

Service Providers

We may share your personal information with third-party service providers who assist us in operating the Website, conducting our business, and serving our users.

Legal Obligations

We may disclose your information when required by law, court order, or other legal processes.

Business Transfers

In the event of a merger, sale, or transfer of our assets, your information may be transferred as part of that transaction.

Your Rights & Choices

You have the following rights regarding your personal information:

Access and Correction

You may access, correct, or update your personal information by contacting us.

Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails.

Cookies

You can set your browser to refuse cookies or alert you when cookies are being sent.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices. We encourage you to review this policy periodically for any changes. The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised.

Contact Information

Email: support@aurark.com
Phone: +91 73 55 65 65 65
Website: aurark.com
Customer Service Hours: Monday - Friday, 9 AM - 6 PM IST
Response Time: We aim to respond to all inquiries within 24 hours

Important Notes

• This Privacy Policy is effective as of the date listed above and applies to all information collected by aurark.com
• We reserve the right to update this policy at any time, and any changes will be posted on this page
• Continued use of our website constitutes acceptance of any policy changes

Policy Updates

This policy was last updated on August 3, 2025. We may update this policy from time to time, and changes will be posted on this page. Continued use of our website constitutes acceptance of any policy changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact our customer service team. We're here to help ensure your complete satisfaction with your experience.